Training With Your Business in Mind

At Dove Tree, we start training you and your staff on how to use our software before it is even installed. Working closely with you, we’ll help you determine what training needs your team might require, and then to create and implement a training plan for your staff and supervisors.

We training using work instructions vs program manual. What is the difference? Program manuals instruction a person on how to use a specific program. Work instructions takes a daily task and walks the person on how to accomplish that task in DoveTrack. For example “How to get ready for physical inventory”. See our wiki for example work instructions.

Staff Training

We train your staff on daily operational needs, such as:

  • How to make queries
  • How to generate reports
  • How to browse tables
  • How to resolve operator and data errors

Supervisor Training

We train your supervisors separately on administrative functions, such as:

  • System monitoring
  • User registration
  • Startup files
  • Data loading
  • Software updating
  • Data backup
  • Purging operations
  • Special reporting

Need a Refresher?

Periodic refresher training helps you and your staff maintain high levels of productivity. Depending on your needs, Dove Tree trainers conduct refresher training courses either onsite or online.